1. Introduction
TACPLAY ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information that you voluntarily provide to us, including:
- Name and contact information (email, phone number)
- Account credentials and login information
- Payment information and billing address
- Field or player profile details
- Game booking and booking history
2.2 Automatically Collected Information
When you access TACPLAY, we automatically collect:
- Device information (type, operating system, browser)
- IP address and location data
- Usage data and interaction patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process bookings and payments
- Send transactional and promotional communications
- Detect and prevent fraud
- Comply with legal obligations
- Analyze usage and optimize user experience
- Connect players with fields and teams
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share information with:
- Service Providers: Payment processors (Stripe), analytics tools, hosting providers
- Field Owners & Players: Booking information necessary to facilitate games
- Legal Requirements: When required by law or in response to legal requests
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for data in transit
- Secure payment processing via Stripe
- Regular security audits and monitoring
- Restricted access to sensitive information
However, no method of transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Under GDPR and similar regulations, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Restrict how your data is processed
- Request a copy of your data (data portability)
To exercise these rights, contact us at privacy@tacplay.eu.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings or by visiting our Cookie Settings page.
8. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal requirements.
9. GDPR Compliance
TACPLAY is GDPR-compliant. We process personal data lawfully, fairly, and transparently. Your personal data is only processed with a valid legal basis (consent, contract, legal obligation, or legitimate interests).
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: